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minmax(0,1fr);min-height:560px;display:grid}.zaza-thread-list{border-inline-end:1px solid var(--border);max-height:750px;padding:16px;overflow-y:auto}.zaza-thread{border-bottom:1px solid var(--border);text-align:start;width:100%;padding:15px 10px;display:block}.zaza-thread.selected{border-inline-start:3px solid var(--teal);background:#edf6f3}.zaza-thread>span{justify-content:space-between;align-items:flex-start;gap:6px;display:flex}.zaza-thread strong{font-size:13px}.zaza-thread small{color:var(--muted);font-size:10px}.zaza-thread p{-webkit-line-clamp:2;-webkit-box-orient:vertical;margin:8px 0;font-size:12px;line-height:1.8;display:-webkit-box;overflow:hidden}.zaza-inbox-empty{color:var(--muted);text-align:center;flex-direction:column;justify-content:center;align-items:center;gap:12px;height:100%;padding:50px 20px;display:flex}.zaza-inbox-empty h3{color:var(--navy);font-size:21px}.zaza-inbox-empty p{font-size:13px;line-height:1.8}.zaza-inbox-conversation{flex-direction:column;min-width:0;height:750px;display:flex}.zaza-thread-header{border-bottom:1px solid var(--border);padding:16px}.zaza-thread-header h3{font-size:18px}.zaza-thread-header p,.zaza-thread-header small{color:var(--muted);font-size:12px;line-height:1.8}.zaza-thread-actions{flex-wrap:wrap;gap:10px;margin-top:13px;display:flex}.zaza-thread-actions button{min-height:40px;padding:6px 10px;font-size:12px}.zaza-agent-compose{border-top:1px solid var(--border);align-items:flex-end;gap:10px;padding:16px;display:flex}.zaza-agent-compose .btn{flex-shrink:0;min-height:46px}.zaza-knowledge{border:0;border-bottom:1px solid var(--border);border-radius:0}.zaza-knowledge h3{font-size:19px}.zaza-knowledge>p{margin:8px 0 16px;font-size:13px;line-height:1.9}.zaza-toggle{align-items:center;gap:8px;min-height:44px;margin-bottom:12px;font-size:13px;display:flex}@media (max-width:650px){.zaza-launcher{inset-inline-end:16px;bottom:calc(84px + env(safe-area-inset-bottom));gap:10px;min-height:66px;padding:5px 6px 5px 14px}.zaza-launcher-face{flex-basis:54px;width:54px;height:54px}.zaza-launcher-copy strong{font-size:15px}.zaza-launcher.is-compact{gap:0;min-height:0;padding:4px}dialog.zaza-dialog{border-bottom:0;border-radius:16px 16px 0 0;width:100%;max-width:none;max-height:100dvh;inset:auto 0 0}.zaza-shell{height:min(720px,calc(100dvh - env(safe-area-inset-top) - 12px))}.zaza-compose{padding-bottom:calc(12px + env(safe-area-inset-bottom))}.zaza-header{padding:12px 16px}.zaza-log{padding:16px 12px}.zaza-inbox-grid{grid-template-columns:1fr}.zaza-thread-list{border-inline-end:0;border-bottom:1px solid var(--border);max-height:290px}.zaza-inbox-conversation{height:min(760px,90dvh)}.zaza-agent-compose{flex-wrap:wrap;padding:12px}.zaza-agent-compose textarea{flex-basis:100%}.zaza-agent-compose .btn{width:100%}.zaza-thread-actions{gap:7px}.zaza-inbox-tools .quiet-button{font-size:11px}}.sr-only{clip:rect(0,0,0,0);white-space:nowrap;border:0;width:1px;height:1px;margin:-1px;padding:0;position:absolute;overflow:hidden}.zaza-header p{color:#d5e7e8}@media (max-width:650px),(max-width:1000px) and (max-height:500px) and (pointer:coarse){dialog.zaza-dialog{inset:var(--zaza-visible-top,0px) 0 auto;width:100%;max-width:100%;height:var(--zaza-visible-height,100dvh);max-height:var(--zaza-visible-height,100dvh);overscroll-behavior:none;border:0;border-radius:0;margin:0}.zaza-dialog .zaza-shell{height:100%;min-height:0;max-height:100%}.zaza-dialog .zaza-header{padding:calc(10px + env(safe-area-inset-top)) max(16px,env(safe-area-inset-right)) 10px max(16px,env(safe-area-inset-left))}.zaza-dialog .zaza-log{overscroll-behavior:contain;min-height:0;padding-inline:max(12px,env(safe-area-inset-right)) max(12px,env(safe-area-inset-left));overflow-y:auto}.zaza-dialog .zaza-compose{padding:8px max(12px,env(safe-area-inset-right)) calc(8px + env(safe-area-inset-bottom)) max(12px,env(safe-area-inset-left));overscroll-behavior:contain;max-height:55%;overflow-y:auto}.zaza-dialog .zaza-compose textarea{resize:none;height:48px;min-height:48px;max-height:84px;font-size:16px;overflow-y:auto}.zaza-dialog[data-keyboard=true] .zaza-compose{max-height:none;padding-bottom:8px;overflow:visible}}@media (max-width:650px) and (max-height:500px),(max-width:1000px) and (max-height:500px) and (pointer:coarse){.zaza-dialog .zaza-compose{max-height:none;overflow:visible}}.zaza-portrait{border-radius:50%;width:100%;height:100%;display:block;overflow:hidden}.zaza-portrait img,.zaza-avatar img{transform-origin:50% 42%;transform:scale(1.4)}.zaza-dialog .zaza-header p{color:#d9eeee;opacity:1}.zaza-dialog .zaza-header .icon-button{border-radius:50%}.zaza-dialog .zaza-header .icon-button:focus-visible{outline-offset:1px;outline:2px solid #a6e7dc}.zaza-dialog .zaza-log{padding:14px 12px}.zaza-dialog .zaza-message{border-radius:12px;max-width:89%;margin-block:0 9px;padding:8px 11px}.zaza-dialog .zaza-message p{font-size:14px;line-height:1.8}.zaza-dialog .zaza-message time{margin-top:3px;font-size:10px;line-height:1.4}.zaza-dialog .zaza-message-system{max-width:100%;padding:6px 9px}.zaza-dialog .zaza-message-customer{border-color:#dcebe7}.zaza-dialog .zaza-compose{padding:8px 12px}.zaza-dialog .zaza-compose textarea:focus{border-color:var(--teal);box-shadow:0 0 0 1px var(--teal);outline:0}@media (max-width:650px),(max-width:1000px) and (max-height:500px) and (pointer:coarse){body[data-zaza-mobile-chat=true]{background:#f7f9f8}body[data-zaza-mobile-chat=true] .app{visibility:hidden}dialog.zaza-dialog::backdrop{background:#f7f9f8}.zaza-dialog .zaza-header{padding:calc(6px + env(safe-area-inset-top)) max(12px,env(safe-area-inset-right)) 6px max(12px,env(safe-area-inset-left));gap:9px}.zaza-dialog .zaza-avatar{flex-basis:38px;width:38px;height:38px}.zaza-dialog .zaza-header h2{font-size:19px}.zaza-dialog .zaza-header p{margin-top:0;font-size:11px;line-height:1.5}.zaza-dialog .zaza-compose{padding:7px max(10px,env(safe-area-inset-right)) calc(7px + env(safe-area-inset-bottom)) max(10px,env(safe-area-inset-left));max-height:45%}.zaza-dialog[data-keyboard=true] .zaza-compose{padding-bottom:5px}}.zaza-start{color:var(--muted);padding:8px 2px;font-size:14px;line-height:1.8}.customer-login-form{gap:15px;margin-top:22px;display:grid}.customer-login-form .btn{width:100%;margin-top:3px}.google-signin{border:1px solid var(--border);width:100%;color:var(--ink);background:#fff;gap:12px;margin-top:24px;display:flex}.google-signin:hover{background:var(--paper)}.auth-divider{color:var(--muted);align-items:center;gap:12px;margin-top:21px;font-size:12px;display:flex}.auth-divider:before,.auth-divider:after{content:"";background:var(--border);flex:1;height:1px}.auth-links{flex-wrap:wrap;justify-content:space-between;gap:12px;margin-top:9px;display:flex}.auth-links button{min-height:44px;color:var(--teal);font-size:13px}.auth-message{border:1px solid var(--border);background:var(--pale);padding:12px;font-size:13px;line-height:1.8}.legacy-signin{border-top:1px solid var(--border);margin-top:18px;padding-top:15px;font-size:12px}.legacy-signin summary{cursor:pointer;min-height:44px;color:var(--muted)}.legacy-signin p{font-size:12px;line-height:1.8}.legacy-signin .text-link{font-size:12px}@media (max-width:650px){.customer-login-form input{font-size:16px}.auth-links{gap:5px}.google-signin{min-height:48px}.customer-login-form{gap:13px}}.zaza-handoff-control{justify-content:center;padding:0 0 6px;display:flex}.zaza-resume{min-height:44px;color:var(--teal);font:inherit;cursor:pointer;background:#edf7f5;border:0;border-radius:999px;justify-content:center;align-items:center;gap:7px;padding:6px 16px;font-size:13px;font-weight:500;display:inline-flex}.zaza-resume:hover{background:#e0f0ed}.zaza-resume:disabled{opacity:.5;cursor:wait}.zaza-resume:focus-visible{outline:2px solid var(--teal);outline-offset:2px}